Explore which Features the Users like the Most and Least in Google Play and App Store

Mobile App Reviews are often underestimated.
However, they provide valuable information when analyzed with Pivony.
Discover how users interact with apps, what makes a mobile app successful or unsuccessful.


of people of users trust online reviews as much as personal recommendations


of people take the time to read online reviews before playing a mobile game


of customers

expect immediate response

when they have a customer

service related question.

Pivony takes all reviews and applies cutting edge intent detection and sentiment analysis algorithms to show you who is complaining about what about your app. 90% of people care a whole lot about reviews and 86% hesitate to purchase when they see a negative one. Reaching out to dissatisfied users through Pivony will help keep the 86%.

90% percent of customers now expect immediate response to a problem they might be facing in your app. With Pivony, you don’t need multiple people standing alert looking for possible problems. Pivony’s topic detection will let you know of the problem people are talking about. Save your efforts, your time and save yourself the hassle.

Let Pivony help you get ahead multiple steps of your competition. 90% of customers are more likely today to write about their complaints and thoughts which you can get the most benefit out of. You can immediately see what your competitors are doing good at and what their customers are looking for from the reviews.

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