1. Choose your Data
Customer Data Discovery
Activate your internally collected customer review data. Zendesk Tickets, Call Center data, NPS Verbatims, or any other data source. It’s very easy to work on your data. All you need to do is to upload your data in a supported format. Pivony TopicScope makes the rest.
Social Web Discovery
There is a variety of data platforms your customers may talk about your product and services. Mobile App reviews, Instagram posts, Tweets, Online Customer Complaint Website reviews, and many others… With Pivony TopicScope, you will discover the key conversation topics for any app in the market in minutes.