Brands we've worked with

From telecom to finance, retail to tourism โ€” we've turned customer and market voice into action across sectors.

8+ brands5+ sectors3M+ opinions / month

Brands we've worked with

Vodafone
Samsung
Allianz
Karaca
Papara
Akbank
Millenicom
Etstur

and independent consultants

Featured testimonial

Vodafone

โ€œOur partnership with Pivony helped us build a happier customer base by truly listening to our customers' needs and empathizing with them.โ€

Hande Kozlu

CX Director, Vodafone Turkey

Value produced from sector to sector

Telecommunications

Full Intelligence

Vodafone Turkey

We worked with Vodafone Turkey to analyze internal and external customer experience together. Consumer insights flowed into CX processes.

Outcomes

  • Internal + external voice analyzed together
  • Integration into CX processes
  • Measurable contribution to satisfaction
Explore Full Intelligence โ†’
Market Intelligence

Millenicom

We worked with Millenicom to compare digital experience with leading operators in telecom, using consumer voice data.

Outcomes

  • Telecom-sector analysis
  • Visibility into competitive dynamics
  • Positioning insights
Explore Market Intelligence โ†’

Technology & electronics

Full Intelligence

Samsung

We worked with Samsung to analyze consumer voice from reviews, care, and social on one platform โ€” 360ยฐ prioritized insights.

Outcomes

  • Internal + external 360ยฐ analysis
  • Prioritized insights
  • Multi-source data in one place
Explore Full Intelligence โ†’

Finance

Market Intelligence

Allianz

We worked with Allianz on a digital experience comparison in insurance. Consumer-voice insights supported product and digital development.

Outcomes

  • Sector-level experience comparison
  • Digital experience insights
  • Evidence-backed development decisions
Explore Market Intelligence โ†’
Market Intelligence

Papara

We worked with Papara to analyze consumer experience in digital finance. Sector-wide signals informed product development.

Outcomes

  • Fintech consumer analysis
  • Digital experience insights
  • Contribution to product development
Explore Market Intelligence โ†’
Market Intelligence

Akbank

We worked with Akbank on digital experience across banking. Insights from consumer voice supported both digital and core banking processes.

Outcomes

  • Banking-sector experience analysis
  • Digital + product insights
  • Multi-dimensional use of data
Explore Market Intelligence โ†’

Retail & home

Market Intelligence

Karaca

We worked with Karaca on international consumer voice โ€” target-market expectations and competitive dynamics, with domestic signals for strategy.

Outcomes

  • International consumer voice analysis
  • Market dynamics research
  • Evidence-backed strategy
Explore Market Intelligence โ†’

Tourism & hospitality

Voice of Customer

Etstur

We worked with Etstur to understand guest experience and build hotel-level improvement strategies on the VoC platform.

Outcomes

  • From guest voice to hotel-level strategy
  • Strengths and gaps with Highlights
  • Evidence-backed improvement decisions
Explore Voice of Customer โ†’

Independent professionals

Freelancers and consultants worldwide upload their own customer data to Pivony for AI-assisted analysis.

Outcomes

  • Upload your customer data
  • Instant AI analysis
  • Client-ready insights
Start free with Pivony Capture โ†’

Get started

Request a demo for an enterprise program, or try Pivony Capture free.