From telecom to finance, retail to tourism, we've turned customer and market voice into action across sectors.
Brands we've worked with
and independent consultants
Featured Case Studies
How Vodafone Turkey unified internal and external customer voice with Pivony, won IBXA 2023 Gold for Best Use of Customer Insight, and turned empathy into measurable CX action.
How Turkey's leading tour operator unified real-time guest feedback from call centres, NPS surveys, and online reviews, automating AI workflows, optimising workforce, and building a strategy directly from guest intelligence.
Featured testimonial
Vodafone
“Our partnership with Pivony helped us build a happier customer base by truly listening to our customers' needs and empathizing with them.”
Hande Kozlu
CX Director, Vodafone Turkey
Read story →We worked with Vodafone Turkey to analyze internal and external customer experience together. Consumer insights flowed into CX processes.
Outcomes
We worked with Millenicom to compare digital experience with leading operators in telecom, using consumer voice data.
Outcomes
Freelancers and consultants worldwide upload their own customer data to Pivony for AI-assisted analysis.
Outcomes
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