Legal

Cookie Policy

Last updated: October 1, 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. We also use similar storage (localStorage) for language and consent. Controller: Pivony, Inc., 2093 Philadelphia Pike #4590, Claymont, DE 19703, USA.

Cookies can be first-party (set by pivony.com) or third-party (set by an embedded service). They can be session or persistent.

2. Essential cookies and storage

Needed to run the marketing site and remember your consent. They are not used for advertising. Platform login cookies (if any) are set on app.pivony.com, not on this page.

NamePurposeDuration
cookie_consentFlag that you made a cookie choice (value is 1; choices live in localStorage)1 year
localStorage: cookie_consentStores analytics / marketing / functional on or off1 year

3. Analytics cookies

Set only after you accept analytics. They help us measure traffic via Google Tag Manager (GTM-M5M9V58) and Google Analytics 4. First-party events such as page_view and cta_click are sent only with analytics consent.

These are not anonymous. GA4 assigns a unique client ID. That is personal data under GDPR and KVKK. We do not use PostHog on pivony.com.

You may also install the Google Analytics Opt-out Browser Add-on.

NamePurposeDuration
_gaGoogle Analytics 4 client ID — a unique visitor identifier, not anonymous2 years
_ga_P3CHWFV1DJGA4 property G-P3CHWFV1DJ — session persistence2 years
_ga_KLPP7B15L2GA4 property G-KLPP7B15L2 — session persistence2 years
_gidGoogle Analytics short-lived visitor distinction (if set)24 hours

4. Marketing & advertising cookies

We do not currently set Meta (_fbp), LinkedIn (li_fat_id), HubSpot (hubspotutk), Intercom, or Google Ads (_gcl_au) cookies on pivony.com. If we later enable advertising tags in GTM, they will require marketing consent and this table will be updated.

5. Functional cookies and storage

These support language and product widgets. The Sonic Prospect chat can set a first-party session identifier on every page. Calendly runs only on the demo-booking page.

NamePurposeDuration
localStorage: i18nextLngRemembers the UI language you selectedUntil cleared
pivony_sp_* / pivony.sp.sid.*Sonic Prospect widget session on this websiteUntil cleared
Calendly (third-party)Third-party Calendly scheduler (loaded only on the book-a-demo page)While on the demo page / Calendly session

6. How to control cookies

You can control non-essential cookies in these ways:

  • Cookie banner: On your first visit, accept all, keep essential only, or customize categories.
  • Cookie preferences: Open the same banner anytime from the footer link “Cookie preferences” (this page does not require an email).
  • Browser settings: Block or delete cookies. Blocking all cookies may break the site.
  • Google Analytics: Google Analytics Opt-out Browser Add-on.

Questions: privacy@pivony.com. Privacy details: Privacy Policy.

7. Changes to this policy

We update this page when we add or remove cookies. The date above is the latest revision. For new non-essential cookies we will ask for consent again.

8. Contact

Questions about cookies?
Email: privacy@pivony.com
Pivony, Inc., 2093 Philadelphia Pike #4590, Claymont, Delaware 19703, USA