Scan any Brand/Product/
Idea Through Customer Reviews In Just a Few Clicks

Scan any Brand/Product/Idea Through Customer Reviews In Just a Few Clicks

Using the AI-Powered technology, you can quickly understand the real customer needs, analyze competitors and take the customer experience into a next level.

FREE TRIAL · NO CREDIT CARD REQUIRED

FREE TRIAL · NO CREDIT CARD REQUIRED

YW Istanbul is a Creative and Media Integrated Agency of the new economy, as YW, we take a holistic and data-driven approach to communication studies. Pivony enables us to maximize campaign results with the insights and ideas it presents from the user perspective at every step of the communication efforts. Sometimes it sheds light on the creative idea point of a launch campaign, and sometimes it easily presents a point we missed in the dozens of performance reports we made, through the experiences of the users. Pivony, which we see as a business process development partner, has added a new vision to the way we do business by incorporating user insights into our communication processes.

Selin Ergin

Digital Media Manager, YW Istanbul

The Portfolio Company of the Largest B2B SaaS Accelerator in Europe

Most innovative
Business Intelligence Startups

SEPTEMBER 2021 INSIGHTS FOUND BY
PIVONY AI ENGINE AND INSIGHTS TEAM

Get extensive insights content straight into your inbox

We’ll email you 1/wk, and never share your information.

Generate Insights from User-Generated Content from Different Data Sources

0
Number of Human Reviews Analyzed
by Pivony AI Engine
0
Number of Human Reviews Analyzed
by Pivony AI Engine

Human Review Data is Chaotically and Unevenly Distributed on Many Data Streams

HOW IT WORKS

See Pivony in Action

1.Choose your Data
Stream

2.Let Pivony
Analyze Everything

3.Create User
Segments

4.Engage with your Audience

Choose any platform where user reviews exist

Explore AI-discovered topics, sentiment, intent and trends

Group users based on their actual concerns and needs

Take actions and let your customers know

BEFORE

3.5/5

AFTER

5/5

Listen Passively

Read Manually

Neglect Some Data Sources

Respond Without Solving

Listen Actively

Focus on Key Insights

Cover Major Data Sources

Take the User Satisfaction to the Next Level with Multi-Replies

BEFORE

3.5/5

Listen Passively

Read Manually

Neglect Some Data Sources

Respond Without Solving

AFTER

5/5

Listen Actively

Focus on Key Insights

Cover Major Data Sources

Take the User Satisfaction to the Next Level with Multi-Replies

While prototyping Lingush, an AR-based online education app for kids, we effortlessly analyzed millions of user reviews of apps on the market and easily discovered the strengths and weaknesses of our competitors. Using Pivony, we followed a more data-driven methodology when deciding on key features of our product.​
Ahmet Ozdemir
Co-Founder, Lingush

Request a Personalized Demo

Explore what Pivony uncovers
in an automated way for H&M, Deliveroo and others

We’ll email you 1/wk, and never share your information.

HOW PIVONY CAN HELP ME?

Benefits of Live Data Streams

Get the most out of Twitter, Instagram and Facebook

Explore what’s being talked about your brand. Filter out the noise and focus on what matters for your business. Benefit from Pivony’s automated Data and NLP pipeline.  Engage with your audience on the same platform.

social media
mobile app stores

Features the Users like the Most and Least in Google Play and App Store

Mobile App Reviews are often underestimated. However, they provide valuable information when analyzed with Pivony. Discover how users interact with apps, what makes a mobile app successful or unsuccessful.

Capture Insights from Customer Complaint Websites

Either for your brand, or your competitors. Just enter the name and analyze the blind spots and opportunities. 

complaint websites
zendesk tickets

Identify Root Causes of Customer Complaints on Zendesk Tickets and Live Chat

When it comes to analyze your internally collected tickets and live chat conversations, Pivony is your master tool. Integrate in one click and broaden your perspective. 

No more manual reading NPS Verbatims

Upload your csv or Excel files and identify the key problems and expectations of your customers. You can do the same for the incoming emails. Get your insights in a few clicks.

nps verbatim

Get extensive insights content straight into your inbox

We’ll email you 1/wk, and never share your information.

Take Data-Driven Actions to Minimize Risk in Your Business and Get the Maximum Benefit

MAJOR DATA STREAMS

Close Bitnami banner
Bitnami