Discover Blind Spots
of Your Competitors

Before They See

With Pivony, you can analyze millions of user reviews for any brand, product or app. Pivony's automated Text Mining, Natural Language Processing and AI algorithms allow you to track people's reactions to key issues. You can do this without manually reading customer reviews and feedback so you can get back to work.

With Pivony, you can analyze millions of user reviews for any brand, product or app. Pivony's automated Text Mining, Natural Language Processing and AI algorithms allow you to track people's reactions to key issues. You can do this without manually reading customer reviews and feedback so you can get back to work.

FREE FOREVER · NO CREDIT CARD REQUIRED

FREE FOREVER · NO CREDIT CARD REQUIRED

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Number of User Reviews Analyzed by Pivony AI Engine
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Number of User Reviews Analyzed by TopicScope AI Engine

HOW PIVONY CAN HELP ME?

Explore Pivony Benefits on Different Data Streams

Get the most out of Twitter, Instagram and Facebook

Explore what’s being talked about your brand. Filter out the noise and focus on what matters for your business. Benefit from Pivony’s automated Data and NLP pipeline. Identify promoters, influencers, and automated bot accounts. Engage with your audience on the same platform.

Explore which Features the Users like the Most and Least in Google Play and App Store

Mobile App Reviews are often underestimated. However, they provide valuable information when analyzed with Pivony. Discover how users interact with apps, what makes a mobile app successful or unsuccessful.

Capture Insights from Customer Complaint Websites

Either for your brand, or your competitors. Just enter the name and analyze the blind spots and opportunities. 

Identify Root Causes of Customer Complaints on Zendesk Tickets and Live Chat

When it comes to analyze your internally collected tickets and live chat conversations, Pivony is your master tool. Integrate in one click and broaden your perspective. 

Are you still reading NPS Verbatims Manually?

Upload your csv or Excel files and identify the key problems and expectations of your customers. You can do the same for the incoming emails. Get your insights in a few clicks.

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HOW IT WORKS

See Pivony in Action

1.Choose a Data
Platform

Choose any platform where user reviews exist

2.View Your
TopicBoard

Explore AI-discovered topics, sentiment, intent and trends

3.Create User
Segments

Group users based on their actual concerns and needs

4.Start Communication

Take actions and let your customers know

While prototyping Lingush, an AR-based online education app for kids, I effortlessly analyzed millions of user reviews of apps on the market and easily discovered the strengths and weaknesses of our competitors. Using Pivony, we followed a more data-driven methodology when deciding on key features of our product.​
Ahmet Ozdemir
Co-Founder, Lingush
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