We’re proud to announce that Samsung has chosen Pivony’s customer intelligence platform to enhance their customer experiences.

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This partnership aims to empower Samsung to utilize Pivony's platform disruptively, to gain deeper insights into their customers' product preferences, service experience, needs, and expectations and crafting as well as seeing the market needs stated by end-users and observing Samsung's position in different aspects in real-time. Furthermore, this collaboration fosters a spirit of innovation and teamwork, enabling both companies to share ideas, feedback, and best practices.

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We truly value Samsung for their dedicated efforts in creating enhanced experiences for their consumers. It's heartening to see a commitment to delivering exceptional service and making every person feel special.

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We hope that together, Samsung and Pivony create the future of product experience and service experience in the consumer tech industry.

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