Telecom root cause in 24 hours.
Start with a free theme scan.
Paste one CX question (outage spike, billing, roaming…). We return top themes — no sales call. Proof: Vodafone Turkey IBXA Gold.
Vodafone Turkey × Pivony — IBXA 2023 Gold (Best Use of Customer Insight and Feedback); Millenicom for competitive digital CX.
Enter your work email and company
Describe the one question you want answered
Receive top themes within 24 hours (business days)
Why not just use ChatGPT?
Fair question. Here is what makes this different.
Built for real data volumes
Enterprise feedback datasets blow past AI context limits. Pivony processes hundreds of thousands of rows without cutting corners.
Multi-source fusion
Survey responses, app reviews, support tickets and social data combined into one analysis - not just the file you paste.
Purpose-built VoC AI
Models built for customer feedback and root cause analysis - not a generic chatbot paste job.
Enterprise-grade privacy
Signed data processing agreement. Your data never enters a public model or gets used for training.
Trend and segment depth
Not just what is wrong today - which segment, which channel, and how long it has been building.
A report you can actually share
Structured findings your leadership team can act on. Not a chat transcript you have to reformat yourself.