Sonic Survey
by Pivony
Free
Get started
$0
/ month
- ✓100 responses / month
- ✓Written feedback widget
- ✓Basic sentiment analysis
- ✓Highlights (limited view)
- ✓Pivony watermark
Start free · Grow with data · Enterprise-grade trust
Which plan is right for you?
Analyzing your own customer data, or talking with prospects on your website, WhatsApp, and Instagram? Start free with Sonic Survey; request access for Sonic Prospect. Our team prepares tailored quotes for platform plans.
See who is asking — before they buy. Sonic Survey surfaces the segments behind every answer.
SMB · List prices · Enterprise · Demo quote
Enterprise-grade security
✓Google Cloud · ISO 27001 · 27017 · 27018
✓GDPR & KVKK · Compliant
✓AES-256 + TLS 1.3 · Encrypted
✓No data training · Your data stays yours
Security details →Fit guide
Survey, VoC, Market Intelligence, or Full Intelligence
Self-serve survey pricing is public. Enterprise packages are quoted on a demo.
| Sonic Survey | Voice of Customer | Market Intelligence | Full Intelligence | |
|---|---|---|---|---|
| Best for | Product and SMB teams | Enterprise CX teams | Strategy and insights | CX + market on one stack |
| What you get | Surveys with AI analysis | Tickets, NPS, reviews, RCA | Competitor and category voice | Internal + external voice, agentic action |
| How you start | Free, then paid tiers | Demo quote | Demo quote | Demo quote |
Small & medium-size businesses · Survey list prices · Prospect request access
Written, voice, and video feedback widgets — survey responses flow straight into VoC AI.
Plan details
Start free →
POPULARRecommended for growing teams
Sonic Survey
by Pivony
Plus
Growing teams
$89
/ month
- ✓1,500 responses / month
- ✓Multilingual surveys
- ✓Custom logo and accent color
- ✓Embedded popup position
- ✓Removable watermark
- ✓Limited root cause analysis
- ✓Up to 2 seats
BEST VALUE
Sonic Survey
by Pivony
Pro
Voice, video, and full VoC
$179
/ month
- ✓3,000 responses / month
- ✓Voice feedback capture
- ✓Video feedback capture
- ✓Full root cause analysis
- ✓VoC dashboard depth
- ✓Basic autonomous action triggers
- ✓Up to 3 seats
SCALE
Sonic Survey
by Pivony
Pro+
Automation & integrations at scale
$379
/ month
- ✓10,000 responses / month
- ✓Everything in Pro
- ✓Advanced autonomous action triggers
- ✓Salesforce, Zendesk, HubSpot, Slack
- ✓API access
- ✓SSO / SAML
- ✓Multi-site / multi-brand widgets
- ✓Full white-label
- ✓Priority support + SLA
- ✓Unlimited seats
Response overage applies on Plus, Pro, and Pro+ beyond included quota. Annual billing: pay 10 months, get 12.
Platform preview
See who is asking — before they buy
Sonic Survey and Prospect capture the signals. On the platform, behavioral micro-segments blend VoC with pre-purchase intent — e.g. policy-anxious browsers vs. price-sensitive comparers.
Book a demo for segmentation →Full Segment Discovery & Customer 365 live on VoC / Full Intelligence plans.
Policy-anxious browsers
38%Cancellation & refund questions before checkout
Price-sensitive comparers
24%Competitor X mentioned in Prospect chats
Family trip planners
19%Connecting rooms · pool proximity · kid-friendly
Full segments on platform
Capture the question. Understand the signal. Act on it.
Sonic Survey captures explicit feedback. Sonic Prospect captures pre-purchase questions. Pivony connects both into one Voice of Customer intelligence layer.
Sonic Survey
Collect explicit feedback
Pivony ecosystem
Sonic Prospect
AI Prospect Agent for Sales — identifies Qualified Prospects
Each product works independently — together they give you the full pre- and post-purchase picture. Explore the Pivony ecosystem →
Compare Sonic Survey plans
| Feature | Free | Plus | Pro | Pro+ |
|---|---|---|---|---|
| Price (USD/mo) | $0 | $89 | $179 | $379 |
| Responses / month | 100 | 1,500 | 3,000 | 10,000 |
| Written widget | ✓ | ✓ | ✓ | ✓ |
| Voice feedback | — | — | ✓ | ✓ |
| Video feedback | — | — | ✓ | ✓ |
| Multilingual surveys | — | ✓ | ✓ | ✓ |
| Custom branding | — | ✓ | ✓ | ✓ |
| Full root cause analysis | — | Limited | ✓ | ✓ |
| Autonomous action triggers | — | — | Basic | Advanced |
| CRM / helpdesk integrations | — | — | — | ✓ |
| API access | — | — | — | ✓ |
| SSO / SAML | — | — | — | ✓ |
| White-label | — | — | — | ✓ |
| Seats | 1 | 2 | 3 | Unlimited |
Prices in USD/month. Response overage applies on Plus, Pro, and Pro+ beyond included quota. Annual billing: pay 10 months, get 12.
FAQ
Which plan fits you?
Let's decide together in a 30-minute conversation.
Our team will reach out within 24 hours.