SONIC PROSPECT FOR APPOINTMENTS Β· AI SALES AGENT

Sonic Prospect for Appointments: an AI sales agent that knows your business, on your website, WhatsApp and Instagram.

Built for businesses that win customers through an appointment or a request: real estate, wedding boutiques, language schools, hotels and studios. It understands what each person needs, answers from your business, and hands sales-ready prospects to your team.

  • Website
  • WhatsApp
  • Instagram

Self-serve signup with a card Β· One plan, every feature Β· Pay only per new customer who books

We never sell your data or your customers' data.

See live examples by industry β†’

Shopify storefronts β†’

OMNICHANNEL

One prospect β€” not three separate chats.

Website, WhatsApp, and Instagram are surfaces. Sonic Prospect unifies the same person into one journey: one Engine memory, one decision context, one customer. Switching channel does not restart the conversation or create a second bill. Not a chatbot stacked per channel.

  • Website
  • WhatsApp
  • Instagram

Identity is resolved from what the prospect shares β€” not open-web surveillance. The same new customer is never billed twice.

E-COMMERCE Β· SHOPIFY

Selling products online? Sonic Prospect for E-commerce charges on orders, not on prospects.

Merchants searching for a Shopify chatbot, sales bot, or sales assistant mean this: an AI Prospect Agent on collection, product and cart pages. On Shopify there is no subscription: you pay a 3.5% fee on orders after a helpful chat. No fee on your first $500 of sales (order value, not fee). Billed through Shopify.

HOW IT WORKS

The Prospect Decision Loop

Five stages that turn a question into understanding, guidance, action, and learning.

01

LISTEN

What is the prospect saying and doing?

02

UNDERSTAND

What do they want? What are they evaluating? What’s stopping them?

03

GUIDE

What do they need to see, hear, or experience next?

04

CONVERT

When ready, help them take the right action.

05

LEARN

What are prospects collectively teaching the business?

The question is rarely the real problem.

Sonic Prospect doesn’t just answer the question. It understands the signal behind it and determines what the prospect needs next.

β€œIt's too expensive.”

Value uncertainty

β€œDo you have customers like us?”

Trust / social proof gap

β€œHow do you compare with X?”

Competitive evaluation

β€œDo you support this?”

Capability uncertainty

β€œCan you send pricing for 250 seats?”

High purchase intent

CONTEXT-AWARE PROSPECT INTELLIGENCE

The conversation starts before the conversation.

Sonic Prospect understands not only what prospects ask, but the context of what they’ve explored across their journey β€” where technically and legally supported.

PricingCustomer StoriesSecurityPricing

β€œDo you have customers like us?”

Prospect Journey Context

Based on what you’ve been exploring, it sounds like you’re evaluating customer proof as well as security and pricing. I can help you compare those areas.

Context-Aware ConversationsProspect Journey ContextContext-Aware Prospect Intelligence

This is not surveillance. The goal is relevant guidance β€” not exposing raw browsing history.

NOT ANOTHER CHATBOT

A chatbot answers. An AI Prospect Engine understands the decision.

Traditional chatbots

  • Answers questions
  • Follows scripts
  • Stores conversations
  • Waits for humans
  • Treats conversations independently

Sonic Prospect

  • Understands intent and objections
  • Reads evaluation behavior and journey stage
  • Determines what is stopping the decision
  • Adapts with relevant proof and guidance
  • Detects buying signals and can convert into action
  • Learns into Voice of Customer intelligence

Adaptive decision guidance

When friction appears, Sonic Prospect shifts guidance to what the prospect needs next β€” not a scripted reply.

Price concern→ ROI evidence
Trust gap→ Relevant customer proof
Competitive evaluation→ Differentiation
Feature uncertainty→ Product explanation
Security concern→ Security documentation
High confidence→ Meeting / demo CTA

When a prospect is ready, Sonic Prospect can turn intent into action.

Conversion is one stage of the loop β€” not the product’s sole identity.

Lead capture

Collect details when intent is clear.

Qualification

Understand need and fit from the conversation.

Sales handoff

Connect when a prospect is ready to talk.

CRM routing

Pass structured context into your stack.

Every prospect conversation becomes Voice of Customer intelligence.

Individual signals become patterns. Patterns become root causes. Root causes become journey improvements.

VoC Insight

Prospects aren’t necessarily rejecting the price. They’re asking for more proof of value.

Price / Value
31%
Customer Proof
18%
Integration
14%
Security
11%
Competitor Comparison
9%

AI Root Cause

The biggest conversion barrier isn’t price. Prospects don’t have enough proof that the product works for companies like theirs.

Recommended actions

  • Marketing β†’ industry-specific case studies
  • Sales β†’ customer proof in objection handling
  • Product β†’ prioritize missing integration
  • Website β†’ clarify security and implementation
PRE-PURCHASE JOURNEY

See the journey before the customer becomes a customer.

Detected and inferred signals β€” not absolute certainty. Use confidence language when acting on journey stage.

AnonymousAwarenessConsiderationEvaluationIntentDecision

Stage visibility

Know where each prospect likely sits in evaluation β€” not only that they chatted.

Friction mapping

See which objections cluster before the decision.

Signal continuity

Carry intent into Pivony VoC when you connect the platform.

One AI Prospect Engine

Conversations and booking are free. You pay only when a new customer books.

One plan, every feature, no subscription or setup fee. Your first 5 New Customer Bookings are free, then $4.99 each. Existing customers who book again never cost anything.

New Customer Booking

$4.99

per new customer who books

First 5 free

Billed only once the appointment time passes without a cancellation. Existing customers and conversations are free.

Sign up β†’

No subscription. Conversations are free up to 20 answers per visitor per day, and booking in Sonic Calendar is free. Optional extended conversations cost $0.01 per answer past 20, never in a conversation that led to a billed New Customer Booking.

What you don't pay for

  • Conversations (up to 20 answers)
  • Questions and messages
  • Booking in Sonic Calendar
  • Existing customers who book again
  • Cancelled bookings and no-shows
  • Handoffs to your team

$0

What you pay for

New Customer Booking

$4.99

first 5 free Β· billed after the appointment time

What counts as a New Customer Booking?

An appointment booked through Sonic Prospect, in the chat or through a booking link the assistant sent, by someone who is new to your business: their phone number and email match no earlier booking or customer of yours.

It is billed only once the appointment time passes without a cancellation.

You don't pay for conversations. You don't pay for customers you already have. You pay $4.99 when a new customer books through Sonic Prospect, after your first 5 free β€” and, only if you turn them on, $0.01 per extended-conversation answer past 20.

Questions, interest and handoffs to your team are never billed. Only a booking by a new customer is.

  • β€œWhat's the price?” β†’ A question. Free.
  • β€œCan I book Saturday 14:00?” β†’ From someone who is already your customer. Free.
  • β€œI booked Friday 10:00, but I need to cancel.” β†’ Cancelled before the appointment. Free.
  • β€œThursday 19:00 works, please book me in.” β†’ A first-time visitor books and comes. One New Customer Booking.

If no new customer books, you pay $0.

Each new customer is billed at most once. A reschedule is the same booking, and a second visit is a rebooking, so it is free.

If someone doesn't show up, mark the no-show in the console within 48 hours and it is not billed. Bookings your staff make by hand are free too.

No charge for conversations, or for customers you already have.

You are not charged for conversations, messages, page views, sessions, bookings of existing customers or handoffs to your team. You are charged $4.99 for each New Customer Booking after the first 5, once its time has passed without a cancellation β€” and, only if you turn them on, for extended-conversation answers past 20.

Estimate your cost

5 Γ— $0

70 Γ— $4.99 = $349.30

$349.30

Estimate only β€” first 5 free (once per account), then $4.99 per new customer who books. No subscription or monthly fee.

See pricing details on Plans β†’

Sonic Prospect FAQ

Your prospects are already talking. Start listening.

Understand what they want, what’s holding them back, and what they need to move forward.

Conversations are free up to 20 answers a day, and so is booking. You pay only when a new customer books.