We’re excited to share that Pivony has been selected as one of the 17 visionary startups joining the second cohort of the Turkish Airlines Terminal Acceleration Program.
With our AI-driven platform, we are set to bring a new perspective to logistics and air cargo—rooted in one of the most critical elements of success: deep customer understanding.

What Does Pivony Do?

Pivony leverages advanced natural language processing (NLP) and artificial intelligence to uncover actionable insights from customer feedback.
In complex industries like logistics and aviation, understanding the customer’s voice can drastically improve both service quality and operational efficiency.

Through this program, we will deploy our technology to support Turkish Cargo in solving real-world challenges via impactful PoC (Proof of Concept) projects.

Why Terminal Program Matters

The Terminal Acceleration Program, powered by Turkish Cargo, is designed to support startups that bring innovation to specific problem areas such as operations, sales, marketing, and optimization.
Selected startups benefit from:

• PoC development with Turkish Airlines’ business units
• Hands-on mentorship from industry experts
• Founder-focused scaling and growth education

Pivony adds unique value with its focus on customer intelligence and data-driven decision-making.

Our Focus During the Program:

As part of the acceleration process, Pivony will focus on:

• Analyzing the voice of air cargo customers at scale
• Identifying gaps between customer expectations and service delivery
• Enhancing decision-making in logistics through customer-driven insights

Looking Ahead:

This collaboration is more than a milestone—it's a launchpad.
Pivony is not just interpreting customer feedback; we’re helping companies in logistics listen smarter, act faster, and innovate better.

We are proud to work alongside Turkish Airlines to shape the future of air cargo with a customer-centric mindset.

The Terminal Acceleration Program offers more than startup support—it creates a space for innovation, strategic partnership, and real transformation.
At Pivony, we’re honored to take part in this journey and look forward to what lies ahead. ✈️🚀

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