New Product — Pivony Advisor is Now Live
Talk to Your Data
In Real Time
Chat openly with all your customer and consumer data collected on one platform using Pivony Advisor — beyond dashboard analyses. Reach insights much faster and take the right actions instantly.
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Faster insights
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Data sources
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No code required
Pivony Advisor — Customer Data Assistant
JD
What are the most complained-about topics in the last 30 days?
P
Top 3 topics in the last 30 days:🔴 Delivery delay — 34%🟡 App error — 21%🔵 Return process — 18%
Delivery complaints showed a 12% increase compared to last month. Would you like to automatically assign an action to the logistics team?
Delivery complaints showed a 12% increase compared to last month. Would you like to automatically assign an action to the logistics team?
JD
Which product category has the highest NPS drop?
P
Category with the highest NPS drop:Electronics accessories — NPS: 42 → 31 (−11 pts)
Root cause: 67% related to product quality complaints and slow return processes. Shall I open the detailed root cause analysis?
Root cause: 67% related to product quality complaints and slow return processes. Shall I open the detailed root cause analysis?
How It Works
Get to insights in three steps
Query data instantly without waiting for dashboards. Pivony Advisor lets you converse with your data.
01
Connect all your data
App Store, Google Play, Zendesk, NPS surveys, social media, call center logs — all on one platform.
02
Ask in natural language
No SQL or coding needed. Ask questions like "What reduced customer satisfaction this month?" and get instant answers.
03
Take action
Create Jira, Asana or Trello tasks directly from insights. Pivony Advisor sets your team in motion.
Features
Beyond Dashboards
Pivony Advisor answers the questions that static charts can't.
Natural Language Analysis
Query your data like a full analyst — no technical knowledge required. Complex filters and segment comparisons in seconds.
Action Recommendations
After every insight, Pivony Advisor tells you what to do and automatically assigns the task to the relevant team.
Root Cause Analysis
Learn not just what happened, but why. Pivony Advisor surfaces the real reasons behind complaints and churn.
Competitor Comparison
Analyze your competitors' customer feedback too. See where you stand in the market in real time.
Data Sources
Data from all channels, one conversation
Pivony Advisor blends both public and private data sources to give you a 360° customer view.
App Store & Google Play reviews
Zendesk & support tickets
NPS & survey data
Social media & forum discussions
Call center transcripts
E-commerce reviews
Sample Queries
What would you like to ask?
You can ask Pivony Advisor anything that comes to mind. Here are a few examples to get you started.
What are the 3 most critical factors driving down our NPS this quarter?
In which categories does our customer satisfaction stand out compared to our competitors?
Which customer segment carries churn risk and why?
What are the 5 actions that will increase customer satisfaction fastest?
What topics are talked about most on social media about our brand?
Ready to Get Started?
Start talking to your data
today
Without writing code, without needing a data science team — discover all your customer insights in seconds.