Sonic Survey
by Pivony
Free
Get started
$0
/ month
- ✓100 responses / month
- ✓Written feedback widget
- ✓Basic sentiment analysis
- ✓Highlights (limited view)
- ✓Pivony watermark
Start free · Grow with data · Enterprise-grade trust
Which plan is right for you?
Analyzing your own customer data, or capturing visitor questions on your website? Start free with Sonic Survey and Sonic Prospect; our team prepares tailored quotes for platform plans.
SMB · List prices · Enterprise · Demo quote
Enterprise-grade security
✓Google Cloud · ISO 27001 · 27017 · 27018
✓GDPR & KVKK · Compliant
✓AES-256 + TLS 1.3 · Encrypted
✓No data training · Your data stays yours
Security details →Small & medium-size businesses · List prices · Start free · 5-min setup
Written, voice, and video feedback widgets — survey responses flow straight into VoC AI.
Plan details
Start free →
Sonic Survey
by Pivony
Plus
Growing teams
$124
/ month
- ✓1,000 responses / month
- ✓Multilingual surveys
- ✓Custom logo and accent color
- ✓Embedded popup position
- ✓Removable watermark
Sonic Survey
by Pivony
Pro
Voice, video, and full VoC
$249
/ month
- ✓1,000 responses / month
- ✓Voice feedback capture
- ✓Video feedback capture
- ✓Full root cause analysis
- ✓VoC dashboard depth
Response overage applies on Plus and Pro beyond included quota. Contact us for annual billing.
Plans work better together
Survey collects feedback, Prospect captures visitor questions — both feed Pivony VoC intelligence.
Teams using both see conversion and CX signals in one place. Request a demo →
Platform preview
See who is asking — before they buy
Sonic Survey and Prospect capture the signals. On the platform, behavioral micro-segments blend VoC with pre-purchase intent — e.g. policy-anxious browsers vs. price-sensitive comparers.
Book a demo for segmentation →Full Segment Discovery & Customer 365 live on VoC / Full Intelligence plans.
Policy-anxious browsers
38%Cancellation & refund questions before checkout
Price-sensitive comparers
24%Competitor X mentioned in Prospect chats
Family trip planners
19%Connecting rooms · pool proximity · kid-friendly
Full segments on platform
Compare Sonic Survey plans
| Feature | Free | Plus | Pro |
|---|---|---|---|
| Price (USD/mo) | $0 | $124 | $249 |
| Responses / month | 100 | 1,000 | 1,000 |
| Written widget | ✓ | ✓ | ✓ |
| Voice feedback | — | — | ✓ |
| Video feedback | — | — | ✓ |
| Multilingual surveys | — | ✓ | ✓ |
| Custom branding | — | ✓ | ✓ |
| Full root cause analysis | — | Limited | ✓ |
Prices in USD/month. Pro list price; enterprise volume clarified in sales conversations.
FAQ
Which plan fits you?
Let's decide together in a 30-minute conversation.
Our team will reach out within 24 hours.