Stop guessing why your website visitors are leaving.
Classic chatbots just read scripts. Sonic Prospect captures hidden objections, competitor comparisons, and missing information—streaming them directly into your Pivony VoC dashboard as strategic insights.
No credit card required. Embed in seconds.
Do you have family rooms near the pool?
Yes — we have connecting family suites. Want me to check availability for your dates?
Every question becomes a VoC signal
Not ZoomInfo. Not a contact database.
Sonic Prospect is a VoC sensor on your website. It captures what anonymous visitors ask before they buy — policy clarity, price objections, competitor comparisons — and turns every chat into structured Voice of Customer signal.
- →Pre-purchase intent: "Do you have family rooms?" · "Is cancellation flexible?"
- →No scraped emails or outbound lists — only questions visitors choose to ask
- →Feeds Pivony topics, sentiment, and journey maps when you connect the platform
More than a Sales Agent: A VoC Sensor
Classic voice / web agents
- Just repeats your FAQs
- Conversations die as simple chat logs
- Doesn't tell you why you lost the sale
Sonic Prospect · VoC backed
- Understands visitor intent and bridges it to VoC
- Automatically clusters questions into Topics and Sentiments
- Generates reports like "Most asked competitor" and "Price objections"
- Learns from your live site and PDFs, with locked answers you control
Deploy in minutes. Zero IT required.
Train in seconds
Paste a site URL or drop in product PDFs. Sonic Prospect crawls and learns your brand. Pin exact answers for the questions you never want improvised — no decision trees.
Embed with one line
Copy and paste your unique <script> snippet into your website header. Go live in your brand colors.
Collect Insights
As visitors ask questions, Pivony works in the background illuminating the blind spots at the top of your funnel.
Train on your website. Lock the answers that matter.
Sonic Prospect learns from your live pages and product PDFs — then follows the exact replies you set for pricing, policies, and anything you never want improvised.
Crawl your website
Paste a URL. Sonic Prospect reads your pages and answers visitors from your own copy. Rescan whenever the site changes. Free includes a starter crawl (up to 3 pages); Plus crawls up to 20.
Drop in product PDFs
Upload datasheets, catalogs, or sales decks. The bot cites your documents — not a generic script.
Pin exact answers
Write the precise reply for sensitive questions — price, cancellation, legal. Those answers always take priority over retrieved site or PDF copy.
Your Customer Journey doesn't start at purchase. It starts here.
Most customer journey tools only track users after they buy. Sonic Prospect seamlessly feeds anonymous visitor intent and objections directly into your Pivony Customer Journey map—giving you a true, end-to-end view from day zero.
Zero Blind Spots
Stop guessing why website traffic bounces. Turn every anonymous visitor question into a trackable journey milestone.
Native VoC Bridge
Chat logs don't die in a silo. Visitor topics automatically flow into your root cause and customer journey analytics.
Optimize Before Conversion
Fix top-of-funnel leaks using real voice-of-customer data instead of relying solely on click-through rates.
Sonic Prospect captured intent
Is your cancellation policy flexible for families?
Intent tagged · Topic: Cancellation policy
Consideration / Prospecting Stage
38% drop-off at policy clarity
Auto-insight: Cancellation policy is top objection before signup
Turn visitor questions into product strategy.
Don't optimize your campaigns based on clicks. Optimize based on actual Voice of Customer.
Find the leaks in your funnel today.
Always free up to 100 sessions per month. Starter website crawl included. Scale pages and sessions as you grow.