Sonic Prospect for Shopify: variant-aware answers, optional longer conversations and a 74-second demo

Sonic Prospect for Shopify is an AI sales agent for Shopify stores. It answers shoppers' pre-purchase questions from the store's own products, pages and policies, recommends the right product and adds it to the cart.

This update makes it more precise on product pages, gives stores an optional way to keep longer conversations going, and puts the full pricing in one place. We have also submitted the app to the Shopify App Store for review.

Answers follow the variant on screen

Questions on a product page are short: “Is this one in stock?”, “Does it come in a larger size?”, “Add it to my cart.” With every message, Sonic Prospect reads the page the shopper is on: the product, the selected variant, the collection they are browsing and what is already in their cart. Shoppers do not have to type what they are looking at.

What is new:

• It follows the shopper's selection. When a shopper picks another color or size without reloading the page, the next answer is about that variant, and “add it to my cart” adds that variant. This works on themes that update the page address when an option changes, as Shopify's Dawn and Horizon themes do.
• Products with many variants. The selected variant is always part of the answer, with its stock and price read from your store at the time of the question, even when the product has dozens of variants.
• No answers about the wrong variant. If the agent cannot confirm which variant the shopper means, it does not answer about a different one.

Optional extended conversations

Each shopper gets up to 20 answers in 24 hours, and these standard conversations carry no fee. Stores that want the agent to keep going can turn on extended conversations in Settings:

• the agent answers up to 60 times per shopper in 24 hours;
• each answer after the 20th costs $0.01, billed through Shopify;
• nothing is charged when the conversation led to an order;
• a monthly budget you set (default $20) caps the total.

It is off by default, and you can turn it off at any time. The Terms of Service and the Fees & Attribution Policy describe it as of October 19, 2026.

Pricing, in full

• No subscription. Installing is free.
• 3.5% of orders placed within 72 hours after a helpful chat, capped at $25 per order. A helpful chat is one where the agent answered a pre-purchase question about your products, sizing, prices, stock, shipping, returns, payment or policies. Greetings, unanswered questions and requests about existing orders do not count.
• No commission on your first $500 of those orders (order value, not commission).
• Shipping, taxes, tips and gift cards are excluded, and refunds and cancellations credit the commission back.
• The Billing page shows which chat led to each order, and you can dispute a charge within 90 days.
• Billing runs through Shopify, and the 3.5% launch rate is locked for 12 months from first install.

See it in 74 seconds

The Sonic Prospect for Shopify page has a 74-second demo of the agent answering shoppers on a demo Shopify store.

Also in this update

• Guardrails. The agent stays on your store's topics and refuses requests to reveal its instructions. Repeated attempts pause that session for 24 hours.
• Policy links in the shopper's language. When an answer cites a policy, the link opens your store's own policy page in the language the shopper is browsing.

Availability

We submitted Sonic Prospect for Shopify to the Shopify App Store on October 19, 2026, and it is now in Shopify's review. Until it is listed, join early access on the Sonic Prospect for Shopify page and we will email you the install link when it is live.

For the thinking behind the product-page work, read Does your Shopify AI assistant know which product the shopper is looking at?