Parlez à toutes vos données clients. Et passez à l'action.
Fini l'analyse widget par widget. Demandez à Sonic Advisor et obtenez en quelques secondes l'insight clé à partir de toutes vos données clients sur Pivony, puis créez des alertes, lancez des analyses ou ajoutez des KPI directement depuis le chat. Utilisez les modèles d'IA de Pivony ou votre propre clé.
Sonic Advisor by Pivony
Built for internal teams, not customer-facing scripts
Zero-Hallucination RAG
Only references your uploaded PDFs, past resolved tickets, and secure internal documentation.
VoC Native
Instantly identifies if a customer's complaint is part of a larger trending issue from your VoC dashboard.
Free with your data
Sonic Advisor Basic: card required, never charged — unlock answers by uploading docs or connecting VoC and tickets.
Why CX Leaders Love It
Faster Onboarding
New agents don't need to memorize policies; they just ask Sonic Advisor.
Secure & Private
Operates strictly within your tenant. No internal data is used to train public LLMs.
Consistent Answers
Ensures every agent provides the exact same, company-approved resolution.