SONIC PROSPECT FOR SHOPIFY
Your AI sales rep, on every product page.
Sonic Prospect understands what each shopper needs, answers from your catalog and store policies, and guides them to the right product without a hard sell. You only pay when orders follow a helpful chat.
No subscription · No chat fees · 3.5% of orders after a helpful chat · No commission on your first $500 of sales
On your product page
Shopper
“I'm new to snowboarding, 75 kg. Which board should I get, and can I return it?”
Sonic Prospect
“The Complete Snowboard is our most forgiving board, a good first pick at your weight. You can return it within 30 days if it's unused. Want me to add it to your cart?”
PRE-PURCHASE ADVISORY
What it does
Understands needs
Asks the right question before recommending.
Recommends and compares
By level, size, budget or occasion.
Answers pre-purchase questions from your store
Products, sizing, shipping times, returns policy, payment, warranty, pickup.
Learns automatically from your Shopify store
Products, policies, pages, blog — plus files you upload.
Adds the chosen variant to cart
And confirms it.
Replies in the shopper’s language
Using your store content.
BOUNDARIES
What it doesn’t do
No order tracking or post-purchase support
Those questions go to your contact page or helpdesk.
No hard sell and no contact-harvesting pop-ups
It helps shoppers decide — it doesn’t push or scrape contacts.
Feito para responder só com o conteúdo publicado da sua loja
As respostas são geradas por IA e podem conter erros; pode rever cada conversa.
PRICING
3.5% of orders placed within 72 hours after a helpful chat.
- A helpful chat: Sonic Prospect answered a real question about your products, sizing, shipping, returns, payment or store policies. Greetings, unanswered questions and post-purchase requests don’t count.
- Matched through the same cart, the same browser (with the shopper’s consent) or the same logged-in customer.
- No commission on your first $500 of sales (order value, not commission). Launch rate locked for 12 months.
- Shipping, taxes, tips and gift cards excluded. Full refunds and cancellations reverse the commission.
- See which chat led to each order; dispute any charge within 30 days.
- Billed through Shopify. Example: $2,000 of orders came within 72 hours of a helpful chat. The first $500 carries no commission, so you pay 3.5% of $1,500 = $52.50.
SETUP
Setup in 3 steps
Install from the Shopify App Store → accept terms → turn on the chat in Theme editor › App embeds. No separate Pivony account. It reads your store content automatically.
01
Install from the Shopify App Store
No separate Pivony account.
02
Accept terms
Billing is through Shopify.
03
Turn on the chat
Theme editor › App embeds. It reads your store content automatically.
PRIVACY
Privacy
Card numbers typed in chat are masked automatically. We store only what attribution needs from orders (no names, emails or addresses). Data is processed in the United States on Google Cloud; EU transfers rely on Standard Contractual Clauses. Shopify GDPR requests are handled automatically.
FAQ
Questions merchants ask
Is this a chatbot?
It’s a sales agent: it helps shoppers decide and adds the right item to cart, using your store’s own content.
Does it replace Shopify Inbox or my helpdesk?
No. It handles pre-purchase questions; order tracking and returns stay with your existing support.
What counts as a helpful chat?
A helpful chat: Sonic Prospect answered a real question about your products, sizing, shipping, returns, payment or store policies. Greetings, unanswered questions and post-purchase requests don’t count.
What if the shopper would have bought anyway?
You only pay for orders within 72 hours of a chat where the agent actually helped, and you can see the exact answer and dispute any charge.
Which languages?
The shopper’s language, using your store content.
Do I need a Pivony account?
No. Install and billing are through Shopify.